Work
This is what I have implemented in real companies. I name clients when they have agreed to it. Otherwise I describe the industry and the task.
Case study · 1NCE, IoT connectivity, Cologne · since 2026
1NCE connects devices worldwide over the mobile network. Requests come in by email and through the customer portal, in several languages. The support team answered many of them again and again in similar ways. The systems were well documented and had interfaces: ideal conditions for achieving a lot quickly.
As the n8n expert in 1NCE’s AI Transformation Squad, I built a system of AI agents. The diagram shows how it works.
Figures from 1NCE, as of August 2026. This is how 1NCE sums up the six months:
Florian, thank you for an outstanding six months. Fully automating our first-line support […] was a huge step for 1NCE. It also showed everyone what AI-supported workflow automation can do for a business at real scale. It was a pleasure working with you!
Stephan Klink, 1NCE
More projects
A small commodity trader deals in raw materials internationally, between buyers and sellers. When a bid comes in, the seller needs a price fast: with transport costs, margin, and the question of which carrier serves the route at all. That was calculated by hand in Excel every time. I built a portal that does this calculation automatically. Faster, and less prone to errors. 2024 and 2025, with Softr and make.com.
For export control law specialists, I showed in a workshop and a prototype how an AI search goes through goods lists and cites the relevant passages. Hosted in Germany, without US providers.
Around 2,000 orders sat in an Excel spreadsheet. They became a data model, a portal and automated processes connected to a film database.
A small team, and the processes were written down nowhere. Everyone knew what they did. If someone was away, that knowledge was missing. For la marchante, the company behind the TeeFee drinks brand, I built a portal in which the team captures all its processes itself, in one place. That keeps the knowledge in the company and is also the basis of my analysis: I assessed the processes, reviewed the tools in use and created a roadmap for automation, including training for the team. Next: AI agents for the cash flow forecast and marketing.
Prizes and certificates
First call
Tell me in 30 minutes where things get stuck.
